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Consumer Corner - 2022

Sl No. DateDescriptionEnglishTamil
1 16/06/2022 To disseminate to the public and make them aware of the existence of multilevel grievance redressal mechanism available to the electricity consumers English Tamil
2 01/05/2022 IMPORTANT DIRECTIONS ISSUED RELATING TO CGRF English
3 29/03/2022 CGRF Meeting during - model code of conduct English
4 03/02/2022 Circular on Proposal for Nomination of Members - Instructions issues English
5 03/02/2022 Proposal for Member to be nominated by the Commission – Guidelines English

Consumer Corner - 2021

Sl No. DateDescriptionEnglishTamil
6 21/12/2021 Procedure to be followed by CGRF – General Guidelines English
7 14/06/2021 CGRF related various instructions issued English
8 14/06/2021 Annexure III of CGRF Order issued by CGRF English
9 14/06/2021 Annexure II on Biodata format for CGRF nominated by District Collector English
10 14/06/2021 Annexure I of CGRF Biodata Format English
11 14/06/2021 CGRF Procedure English
12 14/06/2021 Consolidated Regulations for CGRF and Electricity Ombudsman English
13 14/06/2021 Flow Chart for Grievance Handling English
14 14/06/2021 Address of CGRF of all Electricity Distribution circles English
15 14/06/2021 Consumer Guidance English
16 14/06/2021 Consumer Safety English
17 14/06/2021 Consumer Charter English
18 26/03/2021 Nomination of Member by District Collector – Guidelines English

Consumer Corner - 2020

Sl No. DateDescriptionEnglishTamil
19 01/12/2020 Pending cases of more than 2 months – Guidelines English
20 01/12/2020 CGRF-Number of cases pending for more than 2 months in respect of Distribution Circle English
21 12/10/2020 Virtual meet to be conducted by the CGRF English
22 27/07/2020 Procedure to be followed by the CGRF in Conduct / Disposal of hearings English

Consumer Corner - 2019

Sl No. DateDescriptionEnglishTamil
23 07/11/2019 Implementation of CGRF orders – Not obeyed – Action to be taken on officials of TANGEDCO – Under Section 142 of Electricity Act 2003 by the Commission English
24 21/03/2019 Nomination of Member to CGRF - Additional Instructions issued English
25 01/03/2019 Nomination of Members to CGRF-Proposal to be sent as per the format enclosed. English
26 01/03/2019 Member of CGRF to be nominated by the Commission – Guideliness English

Consumer Corner - 2016

Sl No. DateDescriptionEnglishTamil
27 07/09/2016 Procedure to be followed by the forum with regard to hearing of complaints English

Consumer Corner - 2013

Sl No. DateDescriptionEnglishTamil
28 25/11/2013 Guidelines for conducting the CGRF meeting English
29 06/09/2013 Hearing of Complaints - Procedure English
30 14/08/2013 Awareness to be created about CGRF English

Consumer Corner - 2011

Sl No. DateDescriptionEnglishTamil
31 23/03/2011 Procedure to be followed by the CGRF in hearing of the complaints English